Pixora Trust

Privacy Policy

Last updated: January 1, 2026

1. Information we collect

  • Account: email and hashed password.
  • Usage: credit ledger, generation parameters and outputs.
  • Operational: IP / user-agent, used only for abuse prevention and debugging.

2. Use of information

To deliver and improve the Service, bill credits, troubleshoot incidents, and comply with legal requests.

3. Third parties

Generation requests are forwarded to AI providers (Kling AI for images, Aliyun Bailian DashScope for text) and to the object storage you configure. We do not proactively share your content with other parties.

4. Retention

Identifying data is deleted within 14 days after account deletion. Anonymous aggregated statistics may be retained longer.

5. Contact

For data-related requests please reach out through our Discord or WeChat community.